Client/Therapist Rules

A signed version of this form will be in your file and will be kept as part of your client record.

1.) Massage therapists are not able to diagnose or prescribe for diseases, as they do not claim to be medical professionals.

2.) The client will be asked undress to their comfort level. The therapist will leave the room to allow the client to undress to their comfortability and will ensure the volunteer is comfortably draped and maintains modesty during the session.

3.) It is the client’s responsibility to inform the therapist of all current conditions or medical treatments. If the client is unsure about something relating to their upcoming session they are expected to call and ask questions before their session or ask all necessary questions during their initial consultation. If there are contraindications, the client must receive written permission from the physician or medical provider that allows for massage.

4.) The client is expected to arrive in a state of cleanliness at the scheduled time of appointment.

5.) If the client is under the influence of drugs and/or alcohol, the therapist can make a final judgment and cancel the previously agreed upon appointment.

6.) The session will end immediately if inappropriate comments and/or sexual advances (physical or verbal) occur. It is in the therapist’s hands to encourage and maintain a professional relationship with each client.

7.) The client will be expected to pay before services begin and each session is scheduled once full payment is received. Online payment services are available through the therapist’s website. In person scheduling and payments are also available.

8.) The client is expected to cancel the session at least 24 hours in advance. Without doing so, the client will be charged 30% of the total price of the session. The other 70% of the service cost will be refunded within 7-10 business days after the date of cancellation.